Our Company JJ Kleynhans Transport is a nationwide family owned transport company that provides furniture, household, office and vehicle relocation services.

Our family value reflects in our commitment to punctual, well-organized and pleasant service. As a private transporter, we understand the essential value surrounding your furniture, possessions and the care that should be taken.

Our vehicles are equipped with the necessary protective blankets for your furniture and or belongings. Furnishing, mattresses and upholstered items should be wrapped in plastic covers to prevent unnecessary soiling. All valuable items should be bubble wrapped to protect them from scratch marks or damage.

Insurance cover can be arranged at an extra cost. It is very important that you have adequate insurance cover based on current replacement value. This is optional and not included in our standard quote. For any further details, please do not hesitate to contact us or request a free online furniture removal quote.

Moving a home or office can be a traumatic task. Our experienced family team will assist you with everything you need for safe and easy furniture removal.

INVENTORY ITEMS

It is important to be accurate in compiling your inventory list. All items that require transportation must be indicated on your inventory list. Any special requirements are to be noted in the inventory list. Please inform us of any changes on your inventory list in advance as it will ensure the appropriate planning will be made. All changes must be made in writing and sent to us via E-mail or sms. Only items indicated on your inventory will be transported. Adjustment to your inventory will require a new quote. All items must be of a nature that a two(2) man team are able to carry and load such without requiring specialized equipment. Fragile packed cartons must be clearly marked.

ENTRANCE TO PROPERTY

The accessibility of your property is of extreme importance. Asses the accessibility of your premises and indicate it clearly on the inventory list. You are welcome to supply photographs of the accessibility. Things to look for are as follows; trees & branches, width and tonnage restrictions. Please consult your body corporate and arrange for suitable parking for the removal truck. If required please obtain a clearance letter prior to collection. Please notify us prior to the move, if any uncertainty arises about access to your premises. If the distance from our vehicle to your door exceed 25 meters there will be cost implications, calculated on the size of the load and the distance your goods should be carried. Please note that we can only give an estimated time of arrival and may vary between 2 - 3 days. Your patience in this regard is highly appreciated. Telephonic contact and updates shall be supplied at all times if delayed.

TRANSPORTATION

Please ensure that everything is disconnected prior to the move. Fridges and freezers should be defrosted at least 12 hours prior to collection. Everything must be properly packed and boxed by the time the vehicle arrives. All owner packed cartons must be properly sealed with adhesive tape. Please ensure that all items listed on the inventory list are loaded prior to the departure of the vehicle as we cannot return, or be held liable for items left behind Neither JJ Kleynhans Transport nor its staff or members will in any way be held liable for damages of any nature what so ever NOT covered by relevant insurance.

PAYMENT

Credit Cards / Cheques: - Regrettably we do NOT accept cheques, cheque deposits or Credit Cards Cash - To be paid in full to the driver Prior to loading of the vehicle. Internet Transfer - Proof of payment to be mailed or handed over prior to loading. Min one day prior to your move Invoices must be paid prior to offloading; if not, goods will be taken to storage and redelivered at a date & time convenient to JJ Kleynhans Transport. NOTE that all additional storage and redelivery costs will be charged to you the client.

CANCELLATION

Only cancellation 72 Hours prior to the move – will be accepted Cancellation fee - 50%